Gartner Peer Insights offers verified software ratings and reviews from enterprise users. For ProSymmetry and Tempus Resource, that means reviews of our resource management tools and its implementation into our customers’ businesses.
The Gartner Peer Insights help project and resource managers (as well as other IT buyers) to decide if a tool is right for their business, using a trusted platform provided by Gartner—the world’s leading technology analyst.
Gartner Peer Insights ranks Tempus Resource a 4.8 out of 5. In this post, we’re going to look at some of those reviews in more detail to find out why Project and Resource managers turned to Tempus Resource.
“Simple but powerful tool from an incredibly customer-focused vendor!”
This review came from an Operations Manager of Infrastructure in the Manufacturing industry. They worked with ProSymmetry this year to deploy Tempus Resource to their 500 users. They gave Tempus five stars out of five for overall user rating.
“Tempus presents an elegantly simple but powerful data model with beautifully rendered and insightful visualizations. And if you hit any bumps in the road, the ProSymmetry support team will be there to help you out.”
“Easy smooth implementation with a vendor focused on customer needs”
A Senior Project Manager in a $1-3bn company in the manufacturing industry had deployment of Tempus Resource completed in three months. They said implementation was easy to do in a short period of time, meaning users could adopt the software quickly and with ease.
“While providing a simple workflow for the resource management, [Tempus Resource] has great real-time functionality to enable Resource Portfolio Management on the next level. We can now discuss projects very differently and can make better, more informed decisions.”
“Great, easy and smooth implementation with a fantastic customer centric vendor to support”
In the healthcare industry, Tempus Resource was adopted by a Multi-Project Manager of PPM in a $2–10bn company. They said the two things they liked most about Tempus Resource were the modelling capabilities of the tool, but also the responsiveness of ProSymmetry to address additional requirements from the customer upon request. This was something they didn’t find in any other solution, making it the key selling point for the organization.
“We have kept working with ProSymmetry on evolving the solution and, so far, they are the most responsive and open company I have ever experienced. Just one year after implementation we have already overachieved, and we’re now starting to plan a PPM tool implementation and connect it to Tempus Resource.”
“Tempus Resource gives powerful optics into our portfolio and helps us recognize value faster”
A Director of IT for Program and Portfolio Management at a company in the services industry said of ProSymmetry and Tempus:
“ProSymmetry is agile in its thinking and approach, our feedback has been quickly adopted into their roadmap and delivered with speed and precision. Since initial adoption we have seen a 50% faster response to IT project requests, a 60% reduction in resource over-allocations and a 30% increase in the number of projects completed.”
They said if there was one thing that could have been done differently during implementation, it would be to provide more training to their end users and perform data cleansing when integrating with a PPM solution. ProSymmetry were able to help in both these areas—which was a standout part of the service: “They have a customer-first approach that carries on much further after the invoice is paid”.
“Implementation was a breeze and I had data and summaries ready immediately”
When the Director of the Project Management Office (PMO) was asked to explain their willingness or hesitation to recommend Tempus Resource to others, they highlighted the resource demand functionality that is not readily available on the market regarding PPM software solutions. But Tempus Resource doesn’t include the large expenditure of implementation costs.
“Implementation is extremely easy, meaning IT departments or integration vendors aren’t necessary. There is no advanced reporting skill set needed for users as reporting and charting is easy to use. The software is relatively new and I found a few bugs, but the team resolved and pushed out a patch within a week.”
As the resource management market grows, it seems project managers and PPM professionals appreciate software that is flexible and scalable without sacrificing on power or functionality.
Tempus Resource is available both in the cloud and on-premises and can be deployed standalone or integrated with several third-party project and resource management tools. With a focus on ease of use and extendibility, we believe Tempus Resource can offer resource management for the masses.
To find out more about resource and project management, or for your free trial of Tempus Resource, get in touch with ProSymmetry today.